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I’ve ordered twice now through Alba GB—first a guitar from Italy, then one from a Scottish luthier—and both times the experience was flawless. They didn’t just take the order; they coordinated with the luthiers, managed all the paperwork, and made sure everything cleared customs without a hitch.

What stood out to me wasn’t just the speed or reliability, but how personal the service felt. Every question I had was answered quickly and clearly, and I always knew where things stood.

It’s rare to find a company that understands classical guitar so well—from strings and accessories to high-end instruments—and still treats you like a person, not just a customer.

I first found Alba GB through their classical guitar support—which I still use every day. Since then, I’ve added their armrest, sleeves, and nylon strings to my setup, and everything has been consistently high quality and thoughtfully made. The ordering process has always been smooth, and the team is quick to answer any questions.

Now that I’m ready to invest in a handmade classical guitar, I’ve come straight back to Alba GB. I trust their eye for detail, their knowledge of luthiers, and the way they handle every step—from communicating with the maker to managing international shipping and customs. It’s reassuring to work with a company that genuinely understands classical guitar players and looks after every part of the experience.

I’ve been buying accessories from Alba GB for
years—supports, armrests, and of course, their guitar beads. When they started
offering classical guitars and classical guitar strings, I was genuinely
excited to order from them again.

My first guitar order through Alba GB’s
classical guitar store came from an Italian luthier, and the Alba GB team
handled everything. They arranged the shipping, handled all import declarations
and duties, and took care of the customs paperwork—start to finish. Everything
arrived on time and in perfect condition. It made ordering internationally feel
completely stress-free.

I also appreciated that the team speaks five
languages, so communication with the Italian luthier was smooth and precise
throughout. It really made a difference. I’ve now placed an order for a
Spanish-made classical guitar, and once again, they’ve taken care of every
detail.

 It’s rare to find this level of
service—especially from a team that understands the needs of classical guitar
players so well.